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  • AVALEHT
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    • A5 Basic+
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    • B1 Offroad Maxi (2 akut)
    • B1 Offroad
    • B2 City
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    • E-Wheel
    • Uudised

Warranty

E-wheel offers warranty on its products under the following conditions:
  • The warranty takes into effect from the date of purchase, which is indicated on the invoice or check of the purchase.
  • The warranty is based on the identification code and / or number that is indicated on the invoice or check of the purchase.
  • The warranty covers all defects that occur during the warranty period and are the results of the errors of manufacturing or assembling the device. Natural wear is not covered by warranty.
  • The warranty is cancelled if the customer does not follow the instructions for using the vehicle.

  • General warranty for the device

    • The warranty for the entire device is valid for 2 years from the date of purchase.
    • The warranty does not cover water damage, damage from dropping or lightning damage.
    • The warranty only covers manufacturer's errors and defects.
    • The warranty expires if the product has been tried to disassemble or if it has been modified.
    • The warranty expires if the product's defect or failure has been detected, but the owner continued to use the product, ignoring this fact, which resulted in the device becoming unfit for use.

  • Warranty for tyres

    • Tyre warranty is valid for 3 months from the date of purchase.
    • The warranty does not cover punctures.

  • Warranty for chargers

    • The warranty for the battery charger is valid for 6 months from the date of purchase.
    • The warranty does not cover lightning damage, water or moisture damage, as well as over- or under voltage damage.
    • The guarantee expires if the provided charger has been used to charge another device.
    • The warranty expires if the battery charger has been dismantled.

  • Warranty for the battery

    • Warranty for the battery is valid for 6 months from the date of purchase.
    • The warranty does not cover lightning damage, water or moisture damage, as well as over- and under voltage damage.
    • The warranty expires if the battery was charged with another charger that is not meant for the specific device.
    • The warranty expires if while using the device one or more requirements about chargers and batteries indicated in the operating and maintenance manual of a specific device was violated.

NB! These are the General Conditions. In addition, familiarise yourself with the warranty terms indicated in the use and maintenance manual of the specific product.

 

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